Fanalyze Pulse Privacy Policy
Effective Date: September 3, 2026
Fanalyze, Inc. ("Fanalyze," "Fanalyze Pulse," the "App," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Fanalyze Pulse mobile application, website, and related services (collectively, the "Service").
Fanalyze Pulse provides sports-related information, fan sentiment analysis, trending topics, artificial-intelligence-generated insights, notifications, and other features related to professional sports.
By using Fanalyze Pulse, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, information collected automatically when you use the Service, and information obtained from third-party or publicly available sources.
A. Information You Provide
Depending on the features you use, this may include:
- Name (only if you provide one, for example through Sign in with Apple)
- Email address (used to sign you in with a one-time code or link; we never store a password)
- Date of birth (collected once when you create an account, only to confirm you are at least 13; it is not displayed or shared)
- Account identifier and sign-in session information
- Favorite NFL teams and players
- Notification and content preferences
- Subscription status (mirrored from the app store and our subscription provider so your access follows your account across devices)
- Feedback and survey responses
- Customer-support communications
- Other information you choose to provide
We do not directly collect or store complete payment-card information. Purchases made through Apple, Google, or other supported platforms are processed by those platforms and associated payment providers.
B. Sports and Personalization Preferences
To personalize Fanalyze Pulse, we may collect information about:
- NFL teams you follow
- Players you follow
- Games and content you view
- Topics you interact with
- AI questions or prompts you submit
- Notifications you open
- Features you use
- Content you save, share, or engage with
We use this information to customize your Fanalyze Pulse experience.
C. Device and Usage Information
When you use Fanalyze Pulse, certain information may be collected automatically, including:
- Device type and operating system
- App version
- Device or app identifiers
- IP address
- Approximate geographic region derived from an IP address
- Language and time zone
- App sessions
- Screens viewed
- Buttons or features used
- Referral or attribution information
- Crash, diagnostic, and performance information
- Notification delivery and engagement information
We use this information to operate, secure, analyze, and improve Fanalyze Pulse.
2. Fan Sentiment and Publicly Available Information
Fanalyze Pulse may analyze sports-related conversations and information from publicly available sources, licensed data sources, social platforms, APIs, data providers, and other third-party services.
This information may be processed to produce features such as:
- Fan sentiment percentages
- Trending players
- Trending teams
- Emerging narratives
- Conversation-volume changes
- Fan reaction to game events
- Aggregate trends
- AI-generated summaries
Where possible, Fanalyze Pulse presents this information in aggregate or analytical form.
Fanalyze Pulse does not claim ownership of third-party posts, comments, names, trademarks, or other content. Third-party content remains subject to the rights and terms applicable to its original source.
Our ability to access, store, display, or analyze third-party content may change based on the applicable provider's terms, APIs, licenses, or policies.
3. Artificial Intelligence
Fanalyze Pulse may use artificial intelligence and machine-learning technologies to:
- Analyze fan sentiment
- Classify sports-related conversations
- Detect trends and narratives
- Summarize sports information
- Answer user questions
- Explain changes in fan sentiment
- Personalize content
- Generate sports insights
Information submitted to AI-powered features may be processed by Fanalyze and service providers that help us provide those features.
AI-generated information may be incomplete, inaccurate, outdated, or incorrect. Users should independently verify information that is important to them.
We do not use Fanalyze Pulse AI as a substitute for professional financial, legal, medical, or other professional advice.
4. How We Use Information
We may use information to:
- Provide and operate Fanalyze Pulse
- Create and maintain user accounts
- Personalize content
- Recommend games, teams, players, and topics
- Generate fan sentiment and AI insights
- Deliver notifications requested by users
- Manage subscriptions and premium access
- Measure app usage and engagement
- Improve product design and performance
- Conduct product testing and analytics
- Prevent abuse, fraud, and security incidents
- Troubleshoot technical problems
- Respond to customer-support requests
- Communicate important Service changes
- Comply with legal obligations
- Protect Fanalyze, our users, and third parties
We may also use aggregated or de-identified information for research, analytics, product improvement, and business purposes where permitted by law.
5. Notifications and OneSignal
Fanalyze Pulse may use OneSignal or similar service providers to deliver push notifications and in-app messages.
If you enable notifications, we may use information such as your:
- Favorite teams
- Favorite players
- Selected notification preferences
- App activity
- Subscription status
- Notification engagement
to personalize alerts.
Examples may include:
- Significant fan-sentiment shifts
- Trending NFL players
- Emerging narratives
- Pregame Fanalyze Pulse
- Halftime Fanalyze Pulse
- Postgame Fanalyze Pulse
- Personalized NFL summaries
You can disable push notifications through your device settings and may be able to manage specific Fanalyze Pulse notification preferences inside the app.
6. Subscriptions and RevenueCat
Fanalyze Pulse may use RevenueCat to help manage subscriptions, purchases, entitlements, trials, and subscription status.
RevenueCat may process information such as:
- App user identifiers
- Purchase information
- Subscription product
- Subscription status
- Trial status
- Renewal and expiration events
- Store transaction information
Payments themselves are generally processed through Apple App Store, Google Play, or another applicable payment platform.
We may use subscription status to personalize your experience, including determining whether you are a free, trial, active, cancelled, or expired subscriber.
7. Analytics and Measurement
We may use analytics and measurement providers to understand how people use Fanalyze Pulse.
These providers may process device, usage, event, attribution, and technical information.
For example, we may measure events such as:
- App installation
- Account creation
- Team follows
- Player follows
- Fanalyze Pulse views
- AI interactions
- Notification opens
- Paywall views
- Subscription conversions
- Sharing activity
We use these measurements to improve Fanalyze Pulse and understand which features provide value to users.
8. How We Disclose Information
We may disclose information to service providers and partners that perform services on our behalf, including providers of:
- Cloud hosting and infrastructure
- Databases
- Authentication
- Analytics
- Artificial intelligence
- Subscription management
- Push notifications
- Customer support
- Security
- App attribution and measurement
- Sports data
- Social or public-data APIs
We may also disclose information:
- At your direction
- With your consent
- To comply with applicable law, regulation, subpoena, or legal process
- To protect the rights, property, or safety of Fanalyze, users, or others
- In connection with a merger, financing, acquisition, restructuring, bankruptcy, or sale of some or all of our business or assets
Service providers are permitted to process information only for authorized purposes, subject to their contractual obligations and applicable law.
9. Sale or Sharing of Personal Information
Fanalyze does not sell personal information in exchange for money.
Certain analytics, advertising, attribution, or technology-provider activities may be considered a "sale," "sharing," or use for targeted advertising under some privacy laws even when no money changes hands.
If Fanalyze Pulse engages in activities subject to these requirements, we will provide applicable notices and legally required methods for exercising opt-out rights.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining business records, resolving disputes, enforcing agreements, maintaining security, and complying with legal obligations.
Retention periods may differ depending on the type of information and why it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or aggregate it unless retention is required by law.
11. Account and Data Deletion
You can delete your Fanalyze Pulse account and associated personal information at any time.
Account deletion is available in the app:
Fanalyze Pulse → Profile → Delete account
or by contacting us using the information provided below.
When an account is deleted, we delete the account record (including your email address, date of birth, and sign-in sessions) and unlink your devices from it. Teams and players you follow and notification preferences stored on a device may remain on that device in device-only mode until you use "Delete My Data" in Profile, which removes them as well. We may retain information we must keep for legitimate legal, security, fraud-prevention, accounting, or compliance purposes.
Deleting your Fanalyze Pulse account does not automatically cancel an Apple App Store or Google Play subscription. Subscription cancellation generally must be completed through the store through which the subscription was purchased.
12. Your Privacy Rights
Depending on where you live, you may have rights relating to your personal information, including the right to:
- Know or access personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain a portable copy of certain information
- Opt out of certain uses or disclosures
- Withdraw consent where processing relies on consent
- Appeal certain privacy decisions
- Limit certain uses of sensitive personal information where applicable
- Receive equal service regardless of exercising privacy rights
We may need to verify your identity before fulfilling certain requests.
Authorized agents may submit requests where permitted by applicable law.
13. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), where those laws apply to Fanalyze.
These may include rights to:
- Know the categories and specific pieces of personal information collected
- Know the sources and purposes of collection
- Know categories of third parties receiving personal information
- Request deletion
- Request correction
- Opt out of sale or sharing
- Limit certain uses of sensitive personal information
- Be free from unlawful discrimination for exercising privacy rights
We do not sell personal information for monetary consideration.
Where legally required, we will provide mechanisms for California residents to exercise applicable opt-out rights.
14. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no internet transmission, mobile application, database, or information-storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials.
15. Children's Privacy
Fanalyze Pulse is a general-audience sports application and is not directed to children under 13.
Creating a Fanalyze Pulse account requires confirming you are at least 13 years old: we ask for your date of birth once, refuse account creation for anyone under 13, and do not keep any information from a refused attempt.
We do not knowingly collect personal information from children under 13 without legally required consent.
If we learn that we collected personal information from a child under 13 in circumstances requiring parental consent, we will take appropriate steps to delete the information.
If you believe a child under 13 has provided personal information to Fanalyze Pulse, please contact us.
Users under the age of majority in their jurisdiction should use Fanalyze Pulse only with permission from a parent or legal guardian where required.
16. Third-Party Services and Links
Fanalyze Pulse may contain links to, integrations with, or information from third-party services.
Those third parties operate under their own privacy policies and terms.
Fanalyze is not responsible for the privacy practices of third-party websites, applications, social platforms, app stores, or service providers.
17. International Users
Fanalyze Pulse may operate and use service providers in the United States and other countries.
If you use Fanalyze Pulse outside the United States, information may be processed or stored in jurisdictions whose data-protection laws differ from those in your home jurisdiction.
Where required, we use appropriate safeguards for international data transfers.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we make material changes, we may provide notice through the Service, by email, or through another reasonable method.
The "Effective Date" above indicates when this Privacy Policy was most recently updated.
19. Contact Us
For privacy questions, requests, or concerns, contact:
Fanalyze, Inc. Attn: Privacy 972 Rockdale Dr. San Jose, CA 95129 United States Email: support@fanalyze.com Website: https://fanalyze.com
California residents and other users may use this contact information to submit applicable privacy requests.